A debt settlement company tries to get your creditors to accept less than the full balance. You usually stop paying the enrolled accounts and save money each month into a dedicated account; when enough builds up, the company offers a lump sum to a creditor1.
The fee rule. Under the federal Telemarketing Sales Rule, a debt relief company selling by phone may not charge you until it has settled at least one debt under an agreement you signed and you have made at least one payment under it2. The CFPB tells consumers to avoid any company that charges fees before it settles your debts1.
The risks. Fees can be expensive. Stopping payments brings late fees, penalty interest and stepped-up collection, possibly a lawsuit. Some creditors refuse to work with settlement companies, and many settle only part of the debt; unless most debts settle, penalties on the rest can wipe out the gains1.
One provider's own numbers. National Debt Relief says clients who stay in and settle all their debt see approximate savings of 45% before fees, or 20% including fees, and that not all clients complete the program4.